Terms & Conditions

Delve into the fine print as we lay down the ground rules for a delightful and secure journey. Our Terms & Conditions page is your gateway to understanding the mutual agreement that ensures a beautiful experience for all.

We aim to make shopping on the our website a positive experience for all of our customers. We will always provide you with quality products, dispatched promptly and well packaged. The following are the terms and conditions for use of and purchase of products from browwowbeauty.com. Use of our website constitutes your agreement to follow and be bound by these terms, which may at any time be amended.


Our Privacy Policy sets out how we use your information. We value your privacy and we will not share your information. It is our policy to ensure that all goods are supplied to our customers in perfect condition, quality inspected and properly packaged before despatch. BrowWow Beauty reserves the right to refuse to supply any individual or company and reserves the right to deny access to their website.

Products are subject to availability and delays may occur that are out of our control. If your order is not available at the time of purchase we will contact as soon as possible to give an estimated delivery date. If no one is available to accept delivery of your package, it is at the discretion of the carrier to either leave the package at your residence or leave a notice advising you that your order is available for pick-up or re-delivery. BrowWow Beauty does not accept responsibility for unclaimed packages. Any typographical, clerical or other error or omission in any website based information, quotation, invoice or other document or information issued by us shall be subject to correction without any liability on our part.


Every reasonable effort has been made to accurately depict the appearance of the products. On occasions, there may be minor differences between the product’s appearance in the photograph and the item delivered. We do our very best to ensure we accurately portray the product to you.


We accept payment online by credit/debit card. Payment must be made in full before the goods can be shipped.

Shipping & Delivery

We endeavour to keep our shipping costs low. We know how much our customers love our quality products and how much they dislike additional costs. Your shopping basket will advise the shipping cost at the time your order is placed.


Any amendments or cancellations to an order may be done through your BrowWow Beauty account within a short period of ordering. If you don’t have an BrowWow Beauty account, you may contact us before your order has been processed and we will do our best to assist you with any changes.


All goods are the property of BrowWow Beauty until full payment has been received. The BrowWow Beauty website, and its contents are protected by intellectual property rights and permission is only given for personal use. Any use beyond that permitted may constitute an infringement of owners’ rights and may be prosecuted.

You can store, print and display our Website content for personal use only. You cannot use any part of the Website including the BrowWow Beauty logo for commercial purposes unless you have our express permission.


We shall take all reasonable care in packaging any fragile or breakable items. In the event that any such items are damaged in transit, BrowWow Beauty shall be responsible for replacement costs of item only. BrowWow Beauty shall not in any way be responsible for any personal injury or damage to property howsoever caused. BrowWow Beauty shall not in any way be responsible for any damage or any indirect loss caused by products arriving late or damaged. By shopping online with us you accept these terms and conditions.


At BrowWow Beauty we are passionate about our products and service and we want you, our customers to have a satisfied experience with us. We hope you will be pleased with your purchase. If you are not satisfied we’ll be happy to offer you a refund or exchange on any merchandise that is returned in its original condition within 30 days of receipt. Please note you will have to pay the return postage cost. Refunds will only be made to the original card of purchase.


Get In Touch


    Monday: 9:00am- 9:00pm
    Tuesday: 9:00am - 4:30pm
    Wednesday: 9:00am - 4:30pm
    Thursday: 11:00am - 8:30pm
    Friday: 9:00am - 6:00pm
    Saturday: 9:00am - 2:00pm
    Sunday: CLOSED

    Rushden Lakes

    Monday: 9:00am - 6:00pm
    Tuesday: 9:00am - 6:00pm
    Wednesday: 9:00am - 6:00pm
    Thursday: 9:00am - 9:00pm
    Friday: 9:00am - 9:00pm
    Saturday: 9:00am - 6:00pm
    Sunday: 10:00am - 4:00pm

    Northamptonshire's boutique brow and beauty salon specialising in treatments from HD Brows, Nouveau Lashes, Kbpro, L'Oreal, The Gel Bottle and Dermalogica.